Responsible Gaming at Melbet

Gambling always carries the risk of financial loss. No bet or outcome is guaranteed. The key is to approach gaming as a form of entertainment, not a source of income.

Melbet encourages every player to stay in control of their betting behaviour. The platform offers several practical tools to help you play responsibly and protect your financial and emotional wellbeing.

Tools Available to You

• Deposit Limits: Set a cap on how much you deposit daily, weekly, or monthly.
• Session Time Limits: Control how long you spend on the platform in a single session.
• Loss Limits: Define the maximum amount you are comfortable losing within a set period.
• Self-Exclusion: Temporarily or permanently restrict access to your account if you feel your gambling is getting out of hand.
• Reality Checks: Receive periodic reminders about the time and money you have spent during a session.
• Account Cooling-Off Period: Take a short break from gambling without fully closing your account.

These tools are available in your account settings. Using them regularly is a practical step towards safe and controlled play.

Gambling addiction can develop gradually. Being aware of the early warning signs is important for your health and financial stability.

Look out for these indicators:

• You spend more money on betting than you originally planned.
• You chase losses by placing more bets to recover what you have lost.
• Gambling occupies a large part of your thoughts during daily activities.
• You feel restless or irritable when you are not able to gamble.
• You have tried to cut back on gambling but found it difficult to do so.
• You borrow money or sell belongings to fund your betting activity.
• Your relationships with family or colleagues are suffering because of gambling.
• You hide your gambling habits from people close to you.
• You neglect responsibilities at work, school, or home due to gambling.
• You continue betting even after facing serious financial consequences.

Gambling addiction is a recognised condition that requires proper attention. If you identify with any of the above signs, seeking support early is the most constructive step you can take.

There are concrete actions you can take to manage and overcome betting addiction. The following recommendations can help you regain control:

• Set strict limits: Use the deposit, loss, and session limits available in your account to cap your gambling activity before you start playing.
• Keep a gambling diary: Track the amount of time and money you spend on betting each week to stay informed about your habits.
• Take regular breaks: Step away from gambling periodically. Use the cooling-off feature to enforce these breaks when needed.
• Separate gambling funds: Never use money set aside for bills, rent, or essential expenses for betting purposes.
• Avoid gambling under stress: Emotional states such as anxiety, sadness, or frustration can make impulsive decisions more likely.
• Talk to someone you trust: Sharing your concerns with a trusted friend or family member can provide perspective and moral support.
• Use self-exclusion tools: If you feel your gambling is escalating, activate self-exclusion through your account settings without delay.
• Seek professional counselling: A trained therapist or counsellor who specialises in addiction can provide structured guidance tailored to your situation.
• Engage in alternative activities: Replace gambling time with hobbies, physical exercise, or social activities that provide a sense of fulfilment.
• Contact support organisations: Dedicated helplines and support groups in India can provide confidential assistance at no cost.

Professional help is available if you or someone you know is struggling with gambling addiction. Several organisations in India offer confidential support, counselling, and rehabilitation services.

• iCall (TISS): A psychological helpline run by the Tata Institute of Social Sciences. Contact: +91-9152987821. Website: icallhelpline.org
• Vandrevala Foundation Helpline: Provides 24/7 mental health support across India. Contact: 1860-2662-345 or 1800-2333-330 (toll-free). Website: vandrevalafoundation.com
• NIMHANS (National Institute of Mental Health and Neurosciences): Offers addiction treatment and counselling services in Bengaluru. Website: nimhans.ac.in
• Alcoholics Anonymous India (Gamblers Anonymous affiliate network): Peer support groups for individuals dealing with compulsive behaviour. Website: aaindia.org
• Snehi: A Delhi-based NGO offering mental health support and emotional assistance. Contact: +91-98184-48801. Website: snehi.org

These organisations are independent of the platform and can provide unbiased, professional assistance.

If you are concerned about your gambling habits and need assistance with account controls or self-exclusion, the Melbet support team is available to help. You can reach out through any of the following channels:

• Live Chat: Available 24/7 directly on the Melbet website and mobile app for immediate assistance.
• Email: Send your query to the official support address listed in the Help section of the platform.
• Phone: Call the Melbet customer support helpline available for India users, listed under the Contact Us section.
• Help Centre: Access the Melbet FAQ and Help Centre for written guidance on setting limits, activating self-exclusion, and managing your account.

The support team can assist you in activating responsible gaming tools, processing self-exclusion requests, or directing you to appropriate external resources.